ICYMI: It’s Stressful Out There! Here’s How To Help Employees Manage
Jessica Schwartz
Customer Service: The Biggest Loser
Each year, U.S. companies lose an estimated $83 billion in sales they could have earned. Think it was because customers were dissatisfied with faulty products or services? Or maybe customers craved change and were wooed by better offers? Or do you think those clients were searching for lower prices? I’m ...
Customer Service Can Get You Ahead to 2012
By Amy Hill, editor Recent headlines indicate that unemployment numbers in November were down in 43 states and that housing starts in the United States reached a 19-month high. Confidence among small businesses also rose for a third straight month, and an index of consumer sentiment was also up to ...
Customer Service and Communication
Arizona company uses their assets to gain success Asset Landscaping company photo. PHOTOS COURTESY OF MATTHEW JOHNSON. Asset Landscaping in Phoenix, Arizona, started in 1995 and remained a relatively small company until it was purchased in 2005 by the current owners, Matthew Johnson and Kevin Robinson, who put a new ...
Beyond Customer Service
Connecticut Landscapes helps out their clients in difficult times Connecticut Landscapes’ service crews provide weekly planter bed maintenance by removing any weeds and dead-heading perennials as needed.Photos courtesy of Connecticut Landscapes. The company’s lawn cutting teams thoroughly clean properties during each visit to ensure complete debris removal. Connecticut Landscapes, operated ...
