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WorkWave Appoints Kevin Kemmerer as CEO

WorkWave Kemmerer
WorkWave® has announced its appointment of 30+ year software and technology industry veteran, Kevin Kemmerer as CEO.

Fueled By Data: Creating A Blueprint For Landscape Business Success

Landscape Business Success
Success in the Green Industry can be achieved with a systematic approach that optimizes efficiency, maximizes profitability, and fosters sustainable business growth.

Landscape Product Manufacturer News For Summer 2022

As Summer winds down, it’s no surprise that the busy Green Industry is packed with corporate news. Here are a few highlights from the Summer season. KIOTI Tractor Receives 2022 Gold Level Award KIOTI Tractor, a division of Daedong-USA, Inc., recently received the 2022 Gold Level Award from the Equipment Dealers Association (EDA). This recognition is determined by dealer ratings gathered via the EDA’s annual Dealer-Manufacturer Relations Survey. KIOTI received exceptionally high ratings from dealers, setting the company apart and earning special recognition within its category. This year marks the fifth time KIOTI received the EDA’s Gold Level Award in the past decade. Previous years in which KIOTI was recognized include 2014, 2015, 2016 and 2019. EDA’s annual awards recognize manufacturers that are leading the industry by providing top-quality service, support, products and parts to dealers in the United States and Canada. Each year, the EDA administers a Dealer-Manufacturer Relations Survey that focuses on 12 categories including overall satisfaction, product availability and quality, technical support, parts availability, marketing and advertising support, and customer service. Gold Level Awards are presented to manufacturers that receive exemplary ratings and score exceptionally well for their respective categories. Syngenta Extends SummerPay™ To help customers manage expenses, Syngenta is introducing extended SummerPay™ terms on purchases of products needed to maintain clients’ lawns. Landscapers can defer payment until June 20, 2023 on purchases of the following products made until Sept. 30, 2022: Headway® fungicide 2×1 Headway 10-gal. LinkPak™ Instrata® fungicide 2×2.5 Warm Season Herbicide Solution Those that ...

WorkWave Opens Registration For Beyond Service User Conference

WorkWave Registration
WorkWave® has opened registration for its 2023 Beyond Service User Conference, set for January 8-11, 2023, in Orlando, FL. The conference will once again bring together WorkWave experts and customers from its family of brands: PestPac, ServMan, Real Green, WorkWave Service, Coalmarch, Slingshot, Servicebot (formerly known as Lawnbot) and — for the first time — TEAM Software. Acquired in Fall 2021, TEAM Software is a provider of software and solutions for the cleaning, janitorial, security and facilities management industries. The Beyond Service User Conference will feature more than 200 training and leadership sessions and customer success stories to empower users to gain expertise across WorkWave’s portfolio of solutions. This year’s conference will offer thought-provoking workshops, networking opportunities with 1,000-plus service professionals, and exciting entertainment and social events. “WorkWave has created a unique experience that brings together the most diverse group of service leaders from more industries than found anywhere in the world, all with one thing in common — all are focused on succeeding and growing every area of their service business. We are looking forward to bringing this even more diverse group together again this year as we aim to make the 2023 Beyond Service User Conference our best experience yet,” says WorkWave CEO David F. Giannetto. Click here to register for the event. For more on WorkWave see, “Software Update: WorkWave Acquires Real Green Systems.“

Software Update: WorkWave Acquires Real Green Systems

WorkWave
WorkWave a provider of software solutions for field service companies, has acquired Real Green Systems, a provider of field service solutions in the green service industries. The merger of these two companies will allow Real Green to advance more quickly and WorkWave to embrace the depth of Real Green’s expertise in the green industries. While the Real Green solution and PestPac will remain separate, additional product offerings that support customer growth will combine forces to maximize development and value. “After years of watching WorkWave develop alongside Real Green, we’ve long known that the combination of these two companies would create something special,” said Bill Nunan, President and CEO of Real Green, who will stay on as the head of Real Green operations within WorkWave. “This acquisition is something rarely seen. It is two successful, fast-growing, market-leading companies coming together to create something truly special,” said David F. Giannetto, CEO of WorkWave. “… We have tremendous respect for the Real Green team, and the goal of this acquisition is to not just allow them to continue to lead the green industries forward, but to help them make an even greater impact.” WorkWave helps companies grow their business, service their customers, and maximize their money through scalable, cloud-based software solutions that support every stage of a business life cycle, including marketing, sales, service delivery, customer interaction, and financial transactions. Real Green Systems provides software and marketing solutions for the lawn care, landscaping, arbor care, and pest control industries. Its flagship solution is ...

Remote Strategies To Keep Business Moving

customer service
The COVID-19 pandemic has changed how we work for the foreseeable future, and the lawn and landscape industry is no exception. Lawn and landscape companies have had to shift gears, moving to a more remote and communicative way of operating. As circumstances related to the pandemic continue to evolve, lawn care businesses are in their busy season, proving that the service industry continues to be a critical part of keeping homes, facilities, and the nation safe and operational. Here are four ways that lawn and landscape business owners and their teams can adapt to the changing business climate and keep business moving for the future. 1. Offer Virtual Consultations Many homeowners are working from home, which has prompted them to focus more on the aesthetics of their homes. They also have more time on their hands to dedicate to their outdoor spaces, to make these more enjoyable for family and friends. Whether your customers are moving into a new home or are in need of a makeover, make sure they know your team is readily available. Luckily, technology is in the palm of nearly every homeowner’s hand (or, facility manager’s hand in the case of commercial customers). And, as people continue to practice social distancing, conducting virtual consultations is the next best thing to a face-to-face meeting. Scheduling time to video chat with a customer via Zoom can be very effective to understand their needs. Using other tools, such as Google Earth, in conjunction with cloud-based field service software, allows ...