Tag: Customer Service
WRI Tractors of Bryan Texas Joins Takeuchi’s NA Dealer Network
WRI Tractors, located in Bryan, Texas, now carries Takeuchi's full line of compact equipment as they join the North American dealer network.
Create A Plowing Contract That Covers Snowfall Uncertainty
A plowing contract that includes a “Readiness Fee” creates a win-win for contractors and clients by supporting business continuity, safety, and operational efficiency.
Documenting Landscape Damage For Insurance Claims
When there’s loss, landscape insurance claims can be particularly difficult to navigate for both adjusters and claimants.
The Yardstick: Q&A With Tim Fox, Meticulous Landscapes
The owner of Meticulous Landscapes in Indiana talks about his journey from sole laborer at age 45 to creation of a winning team.
Dos & Don’ts Of Landscape Design-Build
Practices to embrace and mistakes to avoid for project success.
I have had the great fortune of working in the Green Industry for over 45...
Which CRM Software Is Right For Your Landscape Business?
With so many customer relationship management (CRM) software choices on the market, choosing the right one can be quite overwhelming.
As a lawn care or...
5-Paw Status Awarded By KIOTI To Top Performing Dealers
KIOTI Tractor recently honored 89 dealers across the U.S. and Canada who achieved 5-Paw status through the Dealer Excellence Program. The program is the...
Lakeside Living Space
Landmark Landscapes is a family owned and operated, full-service landscaping company based in Sheboygan County, Wisconsin. Founded 32 years ago around a passion to...
Turf Winter 2021 Issue
Editor's Letter: Raise Your Glass "At the end of each landscaping season most owners are either raising their glasses or scratching their heads,” writes Josh...
Outsourcing The Design of Design-Build
For lawn care and landscape professionals, making the transition to offer design-build services can be intimidating — especially so if no one on your...
Prevent Permeable Pavement Clogging
An opportunity for landscape contractors, millions of square feet of permeable interlocking concrete pavement (PICP) need maintenance.
BrightView Landscapes Lauded For Customer Engagement Commitment
BrightView Landscapes Services (BVLS) and BrightView Landscape Design (BVLD) have been welcomed to the National Business Research Institute (NBRI) Circle of Excellence. The NBRI...
Preventative Tree Care For Long-Term Health
You never want to leave money on the table—no matter what type of business you operate. But when arborists or tree care professionals leave...
Remote Strategies To Keep Business Moving
The COVID-19 pandemic has changed how we work for the foreseeable future, and the lawn and landscape industry is no exception. Lawn and landscape...
Real Green Systems Adds Prospect Smart Feature To CRM Software
Real Green Systems, a software company that began as a lawn care company in 1984, recently announced its Prospect Smart™️ — an integrated marketing...
At Desert Mountain, The Grass Truly Is Greener
With seven golf courses to choose from, the members of Desert Mountain—the exclusive Scottsdale, AZ luxury community and private club—are never at a loss...
Jobber Offers Financing, Instant Payouts To Lawn Care Owners
Jobber, a leading provider of home service management software, is offering an expanded partnership with technology platform Stripe to offer flexible financing and instant...
RYAN Announces “National Aerate Your Lawn Day” Campaign
RYAN® has announced its National Aerate Your Lawn Day campaign for 2020. The “holiday”—falling on September 19—gives lawn care professionals resources and a reminder...
Software For Design Services
Every design/build project is unique, but there are always common denominators. These are the elements that landscape contractors providing this service should have precise...
Business Management: Hardscape Maintenance
Randy Bianchi, a hardscape maintenance technician with Bahler Brothers, shares a how-to guide of practices and products for these jobs.